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Home Security, Medical Alerts and Automation

Customized Security Solutions

About Unity Smart Security

Unity stands for the bond we share with each member of our community to help them protect what they love the most!

Our mission

is to provide our customers with the technology to transform and innovate their day to day lives.

We provide security, medical and automation solutions with wireless technology and mobile applications for any need and every budget across Alberta.

We provide customized solutions for your farm, acreage, business, cabin and residential home.

Together we will protect your home and family with exceptional

products and services, offering you the best customer service.

Our customers and employees are our family and we believe in providing them with the best experience and remarkable quality in our service.

 

Frequently Asked Questions

 

What are your office hours?

Our customer and technical support is open from 8am to 5pm Monday through Friday, Mountain Standard Time. For technical support after hours please email support@myunitysecurity.com

Our central monitoring station is open 24/7 to keep your family and loved ones secure 365 days per year.

 

Where are you located?

We have service/installation operations set up all over Canada, call now to see if we service your area to 587 635 1140. Our head office address is 10050 112th St Suite 904 Edmonton, AB, T5K 2J1.

 

What happens if I move?

Yes, we offer removal, transport and re-installation services to all our customers. If the moving is within the first year the cost is $200.00, after a year of monitoring the moving service is free. We advice you to provide 14 days notice to avoid any service interruptions.

 

Can the new homeowners keep the system?

Yes. The new homeowner can keep the account with your authorization.

 

Does my system come with a warranty?

Yes. It’s a 120 day warranty period and covers the equipment our company provides to your home. After 120 days we have you covered with no charges for parts or labor, a flat fee of $50.00 will apply.

 

Do I receive a discount on my homeowners’ insurance?

Yes you do. Most insurance companies will give a significant deduction for homeowners who own a verified security system monitored 24/7 365 days per year. Please inquire with your insurance company for the exact amount of savings you will benefit from. Unity Smart Security will provide you with an insurance savings certificate at the moment of the installation. If you require additional certificates, please contact us at our offices or via email.

 

I want to cancel my agreement

You are able to cancel your agreement for any reason within 10 days after you sign your agreement.

 

Will my monthly rate increase?

Absolutely not. Our packages are price protected and will never increase. We do charge a flat fee of $50 for service after 120 days.

 

Who do I call in case of a false alarm?

Our monitoring provider is BRINKS HOME SECURITY and they can be reached at 1 (800)447-9239. In case of a false alarm occurring, you will be able to speak to a professional agent through the Honeywell Lynx 5210 panels 2 way voice capability and clarify the false alarm.

 

Someone knocked on my door, does Unity Smart Security have any security consultants in our area?

We do service many areas and have security consultants working in many communities. Every Unity Smart Security consultant will be wearing their uniform and will be wearing an official company ID badge with a verification number that can be checked on our website or call us at 587 635 1140.

 

How can I download the mobile apps?

 

Honeywell Total Connect 2.0

 

 

 

 

 

Swan View Link

 

 

 

 

 

Do I need a permit for my alarm system?

Some cities require for you to register your alarm system. Other cities will not require it. Registration fees and requirement vary from city to city. Please visit your local municipal website or our Permits page for more information.

 

My system is having issues, what can I do?

Please call us at 587 635 1140 between 8am and 5pm Monday through Friday MST., or email us at inquiries@myunitysecurity.com

 

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Permits

 

The following towns and cities do not require alarm permits:

Airdrie, Beaumont, Chestermere

Cochrane, Didsbury, Fort McMurray

Fort Saskatchewan, Grande Prairie, High Level

Lac Ste Anne, Leduc, Spruce Grove

Stony Plain, Sturgeon County, Whitecourt

 

Blackfalds

Fill out this PDF and mail in or drop off the application at the Blackfalds Town Office.

Town of Blackfalds
Box 220
5018 Waghorn St.
Blackfalds, AB T0M 0J0

Phone: (403) 885-4677
Fax: (403) 885-4610

 

Calgary

Fill out this PDF and mail in or drop off the application (marked “Attention Alarm Bylaw, mail code #609”) at the Calgary Police Service Office, or drop it off at any Calgary Police district office (the link is http://www.calgary.ca/cps/Pages/Calgary-Police-Service-district-offices.aspx)

 

Calgary Police Service
Alarm Bylaw Unit #609
5111 47 St. N.E.
Calgary, Alberta T3J 3R2

 

Edmonton

Fill out this PDF and drop off the application and the $30 fee (forms of payment includes cash, credit card, debit card, cheque payable to the City of Edmonton) at the Alarm Bylaw Program office or any Edmonton Police Service.

Alarm Bylaw Program
Edmonton Police Headquarters
9620-103A Avenue
Edmonton, AB T5H 0H7

Phone: (780) 421-3410

 

Lethbridge

Fill out this PDF and mail in (Attention: Alarm System Permit Coordinator), drop off or email the application to the Lethbridge Police Service.

Lethbridge Police Service
135 1 Avenue South
Lethbridge, AB T1J 0A1
Phone: (403) 327-2210
Email: alarms@lethbridgepolice.ca

 

Medicine Hat

Fill out this PDF and fax it to 403-529-8473, or mail to or drop off at the Police Station or any of the three Fire Stations.

 

Medicine Hat Police Service
884 – 2 Street S.E.
Medicine Hat, AB T1A 8H2

Phone: (403) 529-8400

Medicine Hat Fire Dept 1
440 Maple Ave SE
Medicine Hat, AB T1A 0L3

Phone: (403) 529-8282

 

Red Deer

Permits are available through the City of Red Deer Cashiers (Main Floor, City Hall) or the City of Red Deer RCMP. The cost is $25 for either residential or business.

City Hall
4914 – 48 Avenue
Phone: (403) 342-8111
Email: alarms@lethbridgepolice.ca

 

RCMP Downtown Office
4602 51 Avenue
Red Deer, AB T4N 1R7

Phone: (403) 406-2300
Fax: (403) 346-1365

 

St. Albert

Fill out this PDF and mail in or drop off the application to the City of St. Albert.

Municipal Enforcement Service
RCMP Detachment
96 Bellerose Drive
St. Albert, AB T8N 7A4

Phone: (780) 418-6644
Fax: (780) 459-8846

 

Strathcona County

Option 1
Fill out this PDF and mail in or drop off the application to the Strathcona County.

Enforcement Services (the RCMP detachment)
911 Bison Way
Sherwood Park, AB T8H 1S9

Phone: (780) 449-0170

Option 2
Fill out the online form on the Strathcona County website.

(the link is https://www.strathcona.ca/apps/epermits/)

Our Customers Experience

 

We are happy with our security system. The rep and technician were very helpful and professional. We highly recommend Unity Smart Security.

 • Michael Butler. Edmonton, Alberta.

 

Amazing service! And great products. We needed the peace of mind a home security provides. Our cameras work great outdoors with high quality resolution.

 • Sarah Chambers. Leduc County, Alberta.

 

Efficient installation. Easy to use too, I’m not so good with technology and I find it very easy to arm and disarm my system from my phone.

 • Erick Davison. Edmonton, Alberta.

 

My aunt has a delicate health and it’s difficult for her to perform daily tasks. We feel so much better knowing she has her medical pendant with her at all times in case of an emergency.

 • Janine McCain. Spruce Groove, Alberta.

 

I contacted my home insurance company and was impressed by the 15% discount they gave me for having a monitoring service. I protect my family and also my finances.

 • Jennifer Madsen. Peace River, Alberta.

 

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GET A FREE QUOTE

Call: 1 833 698 6489

inquiries@myunitysecurity.com

support@myunitysecurity.com

careers@myunitysecurity.com

Edmonton Office

587 635 1140

Edmonton Fax

587 636 1201

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